Our Workmanship Warranty

What This Warranty Doesn’t Guarantee

Gutter systems are built to manage water under normal rainfall. We don’t guarantee full containment during extreme weather — storms, flooding, or unusually high-volume rain events. Overflow during severe weather is not a workmanship defect.

Half-Round & Seamed Gutters

Half-round systems are installed in sections with seams at each connection point. These seams are a normal, expected part of the product and may need maintenance over time — they are not a defect. Half-round material is typically custom-ordered from third-party suppliers, so lead times are outside our control.

Underground Drainage & Downspout Tie-Ins

If your downspouts connect to underground drainage, pipes, or catch

basins, that infrastructure is not installed, controlled, or maintained

by us unless stated in writing. We are not responsible for:

• Blockages or clogs in underground drainage
• Failure or improper installation of drainage piping
• Water backup from drainage systems into your gutters
• Gutter damage caused by downstream drainage failure

Issues caused by third-party drainage systems are considered non-warranty service.

How We Determine Coverage

When you report an issue, we inspect the system and determine the cause based on on-site evaluation. If the issue is due to maintenance neglect, weather, property changes, or third-party systems, it will not be covered under warranty — it will be billed as a standard service call.

Access Requirements for Service

You’re responsible for providing safe, reasonable access to your gutter system for any inspection, warranty work, or repair.

If your original installation required specialized equipment — lift, boom lift, scaffolding, etc. — the same or comparable equipment will generally be needed for future service, and you’re responsible for those costs.

If anything changes your property after installation (pool, patio, fence, landscaping, irrigation, etc.) that restricts access, you’re responsible for any added cost to safely reach the work area. We don’t remove, relocate, or protect property improvements. Service won’t be scheduled until access is arranged.

Your Maintenance Responsibilities

You’re responsible for routine maintenance — keeping gutters and downspouts clear of leaves, debris, and obstructions. Failure to maintain the system can void warranty coverage for related damage.

What’s Excluded

This warranty does not cover:

• Severe weather — hurricanes, tornadoes, hail, flooding, lightning, high winds
• Falling trees, limbs, or outside debris
• Roof design flaws or inadequate roof drainage
• Roof leaks or structural roof issues
• Fascia, soffit, or structural wood rot
• Clogged gutters from lack of maintenance
• Damage from ladders, vehicles, or external impact
• Work performed or altered by other contractors
• Anything outside normal residential use

Limitation of Liability

We are not liable for indirect or consequential damages, including:

• Interior water damage
• Foundation issues
• Mold or mildew
• Landscaping damage
• Property damage from overflow, blockage, weather, or structural issues

Our liability is limited to correcting verified workmanship defects within the warranty period.

Annual Renewal Program

Your 1-year warranty can be renewed annually through our Warranty Inspection Program.

To stay eligible, contact us before your warranty expires to schedule an inspection ($1.00 per linear foot, $200 minimum). The inspection checks system condition and confirms renewal eligibility — it does not include gutter cleaning. If cleaning is needed to complete the inspection, it’s billed separately.

Pass inspection and complete any required corrections, and your warranty renews for one more year. Access requirements (see above) apply to renewal visits too.

If the warranty lapses without inspection, reinstatement requires a new inspection, applicable fees, repairs, and our approval.